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Hospitality
 

The Lalit  

Loyalty Programme

Xion Solutions has developed a comprehensive fully automated, centralised web-based Loyalty application for nine plus hotels that keeps track of the revenue generated through various points across the hotel, such as room bookings, Spa, restaurants, etc and allocates loyalty points which can be availed across any service across any property. There are four applications in totality, The Lalit Connect for corporates, The Lalit Plus for travel agent, The Lalit Select for Embassies and The Lalit Engage for individual.



Standard Operating Procedures (SOPs)


Xion Solutions had developed a knowledge management system where all the Standard Operating Procedures (SOPs) of The Lalit group are centrally maintained. The system lists out all the SOPs of the group , hotel-wise, Corporate-wise, and also category- wise for banquets, restaurants, laundry, kitchen, front office, etc.
Each department of the hotels across India can assign rights and control to the people they identify. Everyone who needs to get trained on anything specific to his or her area can be given access to the SOPs. The learners can login after access is given and read the required SOPs.







Online Training & Test Engine

Xion Solutions has developed a comprehensive online training and test engine for nearly 4300 employees of TheLalit group accross all their employees in India. Test are both automatically and manually assigned in the system and training and test report card are auto generated for each employee. This is a fully automated system and have various type of test like product knowledge test, sop based test or outlet based test.